Shipping Policy
Welcome to STYLAVO! This Shipping Policy outlines our procedures for shipping your orders, including information on shipping costs, delivery times, handling, and more. We strive to ensure a smooth and transparent shipping experience for all our customers.
1. Shipping Locations
We are delighted to offer shipping to addresses within [Your Country] and select international locations. If your location is not listed or you have any specific shipping needs, please reach out to our customer service team at contact@stylavo.com to discuss possible arrangements.
2. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you finalize your purchase. We occasionally offer promotions such as free shipping or discounted rates; these will be advertised on our website and are subject to terms and conditions.
3. Handling Times
Orders are typically processed Monday through Friday, excluding public holidays. We strive to process and ship orders as quickly as possible. However, please note the following:
- Order Processing Time: Orders are processed within 3 to 5 business days from the date of purchase. This timeframe includes order verification, quality checks, packaging, and preparation for shipment.
- Weekend Orders: Orders placed during the weekend (Saturday and Sunday) will be processed on the next business day (Monday) or the next available business day if Monday is a public holiday.
- Public Holidays: Orders placed on public holidays will be processed on the next business day. Public holidays may vary based on your location and local regulations.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Delivery times will vary depending on the shipping method selected and the delivery destination.
4. Delivery Times
Estimated delivery times depend on your location and the shipping method chosen. Typical delivery times are as follows:
- Standard Shipping: 7 to 10 business days
Please note that delivery times are estimates and actual delivery may vary due to factors such as weather conditions, carrier delays, and other unforeseen events.
5. Shipping Methods
We offer a range of shipping methods to suit your needs. Available options and their respective details include:
- Standard Shipping: Cost-effective shipping option with typical delivery within 7 to 10 business days. Suitable for most orders.
The available shipping methods will be displayed at checkout based on your delivery address and order details.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your shipment. You can also track your order status by logging into your account on our website and viewing the order details.
7. Shipping Restrictions
Certain products may be subject to shipping restrictions due to their size, weight, or regulatory requirements. We will notify you if any restrictions apply to your order. Additionally, we may be unable to ship to certain locations due to logistical challenges or carrier limitations.
8. Shipping Issues and Claims
If you encounter any issues with your shipment, such as delays, missing items, or damage, please contact our customer service team at contact@stylavo.com within 7 days of receiving your order. We will work with you to resolve the issue promptly, which may include replacing damaged items, issuing refunds, or re-shipping missing items.
9. Customs Duties and Taxes
For international orders, customs duties, taxes, and fees may be imposed by the destination country’s customs authorities. These additional charges are the responsibility of the recipient. We recommend contacting your local customs office for more information on potential duties and taxes before placing an order.
10. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. It is your responsibility to review the policy periodically for any updates.
11. Contact Us
If you have any questions or concerns regarding our Shipping Policy, or if you need assistance with your order, please contact us:
Email: contact@stylavo.com