Return & Exchange Policy

Hassle-Free Returns

  • Returns accepted within 7 days of delivery.
  • Conditions may vary based on products and promotions.

1. Refund Process

  • Prepaid Orders: Refunds will be credited back to the original payment method.
  • Cash on Delivery (COD) Orders: Refunds will be issued as a STYLAVO Gift Card for future purchases.
  • Processing Time: Refunds are typically processed within 5 to 7 days after the item is received and inspected at the STYLAVO Warehouse.

2. Defective or Incorrect Items

  • Report issues within 24 hours of delivery.

3. Non-Returnable Items

  • Sale items with free product offers are not eligible for returns.

4. Reverse Shipment Fee

  • A ₹100 fee may apply for excessive returns.

Hassle-Free Exchange

  • Exchanges allowed for size-related issues only.
  • Request within 7 days of delivery.
  • Item must be unused, unwashed, and in original packaging.
  • Exchange subject to stock availability; if unavailable, a refund or store credit will be provided.
  • Accessories, innerwear, and sale items are not eligible for exchange.
  • All purchases made using discount codes or offers will only be eligible for exchange and replacements.
  • Each order can be exchanged a maximum of 2 times.
  • Not applicable on seconds: Once an order is replaced or exchanged twice, it cannot be exchanged, replaced, or returned again.

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